Sunday, February 22, 2004

Another pet peeve,

this one not with the patrons but our Circulation System. One of the many statuses that an item can be is called "Waiting In Position", one which causes no shortage of headaches and slightly aggravated people when they find out that what they think it means is not in fact what it actually means. All "Waiting In Position" signifies is that the patron is currently in the queue for an item that is in process or on hold for someone else. What it does not mean is that the item is on our Hold Shelf waiting for that patron, even though that's sure as hell what "Waiting In Position" seems like it should mean if you're the patron and getting that as the status of a book or journal that you had requested. But alas, it is not so: as I explained to a confused grad student today, "You're waiting for it; it's not waiting for you."

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